FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@paradisexdoll.com.

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  • Pre Sale Questions Part 1
  • Pre Sale Questions Part 2
  • Pre Sale Questions Part 3

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions Part 1

The pinnacle of human creativity is found in art. Paradisexdoll is committed to distributing exceptional sex dolls, ones that bring customers 100% satisfaction.

All products offered by Paradisexdoll are guaranteed to be authentic. We integrate production and sales, and the quality and price will be the greatest you have ever seen.

Typically, Once ready, we will ship your order using our shipping partners (international carriers such as fedex, dhl, ups, etc.). Delivery is as fast as one day.

No, you don't need to. We will pay all the fees for you, you only need to pay the total amount of the order.

If you wish to modify the options of your order, we recommend contacting us via online chat or email within 5 hours. Our delivery speed is very fast. So you need to make an accurate choice before placing an order.

We sell the doll's body and head separately. Just let us know which head or body you prefer, and we will provide you with a separate purchasing link(Our heads have standard makeup and not many makeup options available. You can contact customer service to provide photos before purchasing.)

The doll should be cleaned full body every 10-to-20 days and clean vaginal after every time used. Apply protective powder (baby powder) after bathing to prevent oil or cracks. After making love with the doll, clean the main c parts, such as the vagina and anus, immediately. It is important to maintain hygiene and prevent bacteria growth.

A love doll, also known as a sex doll or adult doll, is a lifelike doll designed to simulate the experience of sexual activity or companionship. These dolls are typically made of high-quality materials TPE (thermoplastic elastomer) or Silicone and are crafted to resemble the human body, with detailed features like facial expressions, body shape, and even movable joints.

High-quality sex dolls are made from medical-grade silicone or TPE (thermoplastic elastomer), which are non-toxic and hypoallergenic materials.
Keeping the doll in a sanitary condition is easy – your doll can be cleaned with a mild soap, detergent, or sex toy cleaners.
The skeleton of a sex doll is typically constructed from metal, featuring a complex system of joints and connectors that allow the doll to assume human-like poses.
It's important to note that a sex doll's movable parts function similarly to those of a human being. Therefore, it is crucial to handle the doll with care and avoid forcefully twisting or positioning it in unnatural ways to prevent potential damage or breakage to the skeleton. While sex dolls are designed to withstand regular use and engage in various activities, it is recommended to treat them with respect and be mindful of their limitations.
By treating your sex doll well and utilizing it within reasonable boundaries, you can enjoy the intended pleasure and experience without compromising its structural integrity.
Similar to a luxury car, the better the maintenance and storage of a sex doll, the greater its longevity. Give your doll the same level of care as you would a lady, and she will remain by your side for an extended period.

Pre Sale Questions Part 2

No, the clothes are random.
Many websites engage in deceptive practices by falsely claiming that they manufacture the sex dolls themselves, even though they don't. This widespread deception is unfair to customers as it involves dishonesty.
However, at Paradisexdoll, We maintain complete transparency and are more than happy to provide you with pictures of our doll manufacturing facility. With Paradisexdoll, we guarantee that you will receive the exact same doll as shown in the pictures.
Love dolls are designed with movable joints that allow them to change positions.
It's important to note that when changing the position of a love doll, care should be taken to avoid putting excessive strain on the joints or limbs to prevent any potential damage.
The vaginal and anal entries are molded to mimic the texture and shape of a real person, providing a lifelike experience. The labia of the doll has been improved to offer a more realistic appearance and can be stretched apart for added realism.
Certainly! We fully comprehend and value the trust you have placed in us. Rest assured that any information you provide is securely stored in our database, and we strictly prohibit third-party access to your details for the purpose of targeted emails or marketing products.
We have PayPal and every payment gateway you can see. PayPal is a universal and secure payment gateway.
PayPal can pay directly. If you haven’t PayPal account. you can pay with a credit card PayPal can pay directly. No PayPal account is required when you pay through PayPal.Notice: As most of our products are high-ticket products, some banks may have a risk system to block such a high-value transaction. It was blocked for security purposes. please call your bank and pay again. if any questions just contact our 24/7 online chat. Thanks for your trust!
Yes, please contact us about it and we'll help you out.
When your doll ships out, you will receive an email from Paradisexdoll@.com, with your tracking number included in it.
In-stock sex dolls are usually within 1 business days shipping out. The delivered within 1-5 business days of the date of purchase.You will receive a tracking number about 1 day after shipment. (please note that tracking may take up to one business day to activate).Shipping times vary depending on your location.If for some reason, due to extenuating circumstances e.g. natural disasters, your order gets delayed, we will notify you immediately.
Yes! Changes to the fundamental body or skin color options can be made within 24 hours of placing the order. If you contact us after this timeframe, we may not be able to accommodate modifications to these specific aspects.

Pre Sale Questions Part 3

Our dolls are shipped directly from our factory in a nondescript, large box using DPD, FedEx, or UPS, depending on our discretion. The exterior of the box does not include any identifiable information that would indicate its contents.
Please note that email addresses are not suitable for storing a sex doll.
Once your sex doll has been shipped and you receive a tracking number, you can easily get in touch with the shipping company (FedEx /UPS) using the provided tracking number. From there, you can make necessary arrangements with the carrier to have your package held at a nearby store or shipping hub. This way, you can conveniently collect your package at a location that suits you.
Unable to find satisfactory answers ? Contact Support